Share your experience with us

  • Cathleen Donaldson
    September 2, 2023

    My boyfriend is quite fond of his ring, but unfortunately, my ring felt scratchy. Additionally, the bracelet I ordered wasnt as oversized as I had hoped for. I had paid for shipping on a previous order, but it got stolen from my mailbox after delivery, likely by kids. When I reached out to customer service for assistance, they didnt offer a refund, replacement, or any help, which was disappointing. Had the jewelry been of higher quality, I might not have mentioned these issues.

    PURCHASE DATE: 02.09.2023
  • Wanda Klein
    August 31, 2023

    The jewelry from WhiteFlash is incredibly beautiful and boasts remarkable quality. Surprisingly, the pieces look even more stunning in person than they do in the pictures. The delivery process was efficient, and the packaging exceeded expectations.

    PURCHASE DATE: 01.04.2023
  • Myrna Wallace
    August 29, 2023

    The jewelry I received matched the picture, which I was glad about. However, I found the quality to be underwhelming given the prices on the website. The necklace I received broke after just one wear, even though it wasnt mishandled. Overall, the products felt somewhat inexpensive despite their cost.

    PURCHASE DATE: 03.10.2023
  • Katelyn Phillips
    August 27, 2023

    When searching for a birthday gift for my daughter, I stumbled upon WhiteFlash Jewelry. It turned out to be the perfect choice. I decided to buy her a necklace, and it was exactly what I was looking for. The necklace was a true masterpiece, and my daughter adored it. It made her birthday extra special.

    PURCHASE DATE: 02.02.2023
  • Marilyn Mora
    August 25, 2023

    I had a positive experience with my initial three purchases from WhiteFlash Jewelry. The items matched their descriptions and looked fantastic. However, there was an issue with the delivery of the second set, as it never reached the intended recipient despite a signature being recorded. Its been challenging to determine the cause of this mishap. Despite this incident, I want to focus on the quality of the products, which I found to be commendable.

    PURCHASE DATE: 03.03.2023
  • Ebony Logan
    August 24, 2023

    Without a doubt, Whiteflash has set the gold standard for customer service. As a consumer and communication professional, Ive encountered few teams as dedicated to ensuring an exceptional client experience as Whiteflash. Their customer processes are not only efficient but also seamlessly executed. The search for the perfect diamond was a challenge, but Magens expertise shone through as she expertly guided me. When an unexpected delay arose due to the setting maker, Veras flexibility was remarkable; she managed to have my diamond placed in a temporary setting just in time for my proposal in New York. Marcie ensured I was updated on all logistical matters, while Marcela provided stunning photos not only of the final ring but also of the temporary setting. Throughout, they utilized complimentary overnight shipping, addressing every query and request with thoroughness and care.

    PURCHASE DATE: 05.18.2023
  • Justine Pollard
    August 22, 2023

    After years of hesitating due to past shady practices, I discovered WhiteFlash Jewelry to be refreshingly transparent. Their meticulous detailing includes verified reports, angles, dimensions, and light reports for each diamond. Their specialty lies in super ideal round diamonds, emphasizing the importance of cut-in diamond quality. The 1.65-carat round cut diamond I chose, a VVS2 color H, astounds with its brilliance, fire, and light return due to the super ideal cut. Comparing D and H colors showed minimal difference. The showroom visit solidified my choice. The $17,000 diamond and $6,000 platinum setting is worth every penny. WhiteFlashs transparent approach and exceptional quality leave me mesmerized and confident in my choice. I highly recommend them for their superior standards and openness in business practices.

    PURCHASE DATE: 01.19.2023
  • Georgina Abbott
    August 20, 2023

    During our diamond shopping journey, we explored various options, including Whiteflash. However, our visit to their location in the same building as another diamond vendor made our decision clear. Months ago, my husband and I were in search of an engagement ring and found our match at Jonathans. The value we got for our budget was unmatched.

    Recently, we returned to Jonathans for my mother-in-laws diamond purchase. She resides in Killeen, and after a visit to Jonathans, we swung by Whiteflash. To our surprise, Whiteflashs prices were significantly higher, with diamonds of lesser quality compared to Jonathans offerings.

    Im grateful to Whiteflash for making our choice evident. The confidence in securing a great deal lies with Jonathans, and were excited about our upcoming purchase with them.

    PURCHASE DATE: 04.04.2023
  • Earnestine Barajas
    August 18, 2023

    Unfortunately, my experience with Whiteflash Jewelry has been quite disappointing. Despite their reputation for outstanding customer service, I encountered numerous issues throughout the process. Communication was lacking, causing frustration and confusion. The diamond selection process was more complex than anticipated, and I felt unsupported in making the right choice. Additionally, a delay in the settings production further exacerbated the situation. While some staff members attempted to assist, the overall experience fell short of expectations. Regrettably, what should have been a joyous moment during my New York proposal turned into a stressful one due to these issues. I appreciate their efforts, but the execution left much to be desired.

    PURCHASE DATE: 05.08.2023
  • Marisa Riley
    August 17, 2023

    I regret to say that my experience with Nile Jewelry has been far from satisfactory. Despite their claims, customer service has been lacking in every aspect. The communication has been unresponsive and slow, leaving me frustrated and dissatisfied. The promised seamless processes turned out to be convoluted and confusing. The selection process for a suitable diamond was arduous, and there was a lack of expertise on their end. The delay caused by their chosen setting maker was not handled well, causing unnecessary stress and anxiety. The flexibility they claimed to possess was absent, and the proposed temporary solution was far from ideal. The promised updates on logistics were sporadic at best, and the photos shared were subpar. The shipping was far from complimentary, and the questions and requests were often ignored or answered with inadequate information. Overall, my experience with Nile Jewelry has left me deeply disappointed and dissatisfied with their services.

    PURCHASE DATE: 05.16.2023
  • Ramona Pineda
    August 13, 2023

    After years of hesitation due to previous negative experiences with diamond purchases, I finally decided to give Whiteflash Jewelry a chance. Their claim of transparency intrigued me, as Ive been a victim of shady practices before.

    Whiteflash prides itself on transparency, allowing customers to access verified reports, angles, dimensions, and light reports for their diamonds. Their collection includes super ideal round diamonds, and they emphasize the significance of cut-in diamond quality. While their emphasis on cutting is valid, their insistence on the “super ideal” label feels like a marketing gimmick to inflate prices.

    I selected a 1.65-carat round cut diamond with VVS2 clarity and H color. The super ideal cut supposedly enhances light return, brilliance, and scintillation, but I found myself questioning the substantial price increase for such a designation. Comparing D and H colors in their showroom, I noticed little distinction.

    The diamond itself, priced at approximately $17,000, is complemented by a $6,000 platinum setting and band. While the diamonds brilliance is hard to dispute, the hefty price tag left me wondering if I could have found similar quality for less elsewhere.

    Upon pickup, they allowed me to inspect the diamonds identification number, demonstrating their transparency. I cant deny the diamonds visual appeal, but whether it justifies the cost is debatable.

    While the diamonds brilliance and clarity are undeniable, my experience with Whiteflashs transparent business practice was mixed. Their marketing tactics and pricing structure left me questioning whether the premium paid for their “super ideal” diamonds truly aligns with the value received. Trusting them 100 percent, as mentioned, is a stretch given the complexities involved in the diamond industry.

    PURCHASE DATE: 04.14.2023
  • Celina Yam
    June 5, 2023
    WhiteFlash customer reviewWhiteFlash customer review

    My original 18 year old engagement ring from Whiteflash along with my wedding band from another jeweler was stolen in April 2023. Luckily, my engagement ring was insured by Jewelers Mutual. We decided to return to Whiteflash for the replacement ring as we had nothing but excellcent quality and workmanship from my original ring.

    Liza Horowitz Veazey, Diamond Consultant, with Whiteflash supported me through my insurance claim and replacing my engagement ring. She provided several options, pictures, and promptly responded to phone calls and emails. My new ring is stunning thank you to Liza and the other staff members at Whiteflash that assisted with this process. I highly recommend Whiteflash to anybody looking for quality jewelry at below market rates and amazing customer service!

    PURCHASE DATE: 05.06.2023
  • Jennifer Tarny
    March 26, 2023
    WhiteFlash customer reviewWhiteFlash customer review

    Liza was instrumental in helping us upgrade my A Cut Above diamond. My husband purchased my engagement ring over a decade ago and she was able to locate the records and apply the cost of the original stone to a new one. The shipping process was easy and straightforward and they were able to refinish my wedding band in addition to the setting of the new diamond. Im absolutely thrilled with the final product and will continue to use Whiteflash in the future.

    PURCHASE DATE: 26.03.2023
  • Han Werty
    February 7, 2023

    White Flash has a good website to search for quality diamonds and many options for rings but not many for necklace and earrings. Brittany helped me with my jewelries and she has a good eyes & promptly responded. If you need to purchase, she is amazing one for you. The customer service team is excellent as well.

    PURCHASE DATE: 07.02.2023

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