Share your experience with us

  • Clare Stone
    September 1, 2023

    I initially purchased my engagement ring from the Rockford Collection website. Unfortunately, my wife lost her engagement ring after we got married, and despite searching for it for months, we decided to reorder it. Sabrina from customer service was incredibly helpful throughout the process. She assisted me in locating the ring, upgrading it as necessary, selecting a new diamond, and even provided a fantastic promo code towards the end. The service was excellent, and the rings are stunning!

    PURCHASE DATE: 05.26.2023
  • Toni Barnett
    August 30, 2023

    The assistance and professionalism Ive encountered from Rockford Collection Jewelry have been impressive. While this marks the initial phase of my experience, Im pleased with the level of customer service Ive received thus far. I recently made a purchase and found their website to be user-friendly with stunning visuals. The process of browsing, comparing, and ultimately selecting a ring was straightforward and enjoyable.

    PURCHASE DATE: 04.26.2023
  • Nora Ellis
    August 28, 2023

    Needed a ring to resize, and the process has been smooth. Returned to the jeweler and they handled the resizing without any charge. Overall, a positive experience, and the ring is a hit with everyone. The website is user-friendly, making browsing, comparing, and selecting a ring a straightforward and enjoyable journey. The visuals are stunning, adding to the overall experience.

    PURCHASE DATE: 04.12.2023
  • Leigh Lawrence
    August 27, 2023

    After my husband lost his diamond stud earring, I was on a mission to find a replacement that hed be delighted to wear. Thanks to Ryan Ks assistance, I found a stunning diamond and setting that exceeded my expectations. Ryans guidance and extensive diamond options ensured I could select the perfect one for my husband. Im truly grateful for his help in making this experience seamless and satisfying!

    PURCHASE DATE: 01.05.2023
  • Cheryl Fowler
    August 25, 2023

    My journey with the Rockford Collection was truly exceptional. From the outset, their team provided unwavering assistance throughout my purchase. In the realm of significant online purchases, anxiety often looms, yet their consistent communication and support alleviated my concerns.

    From my initial inquiries to the final arrival of the product, I was guided by multiple staff members. Their attention to detail was evident, making the entire process seamless. Moreover, the diamond I received was a sight to behold, surpassing my expectations and at a remarkably competitive price compared to rivals such as James Allen.

    For anyone seeking jewelry and diamond excellence, I wholeheartedly endorse the Rockford Collection. Theyve earned my highest recommendation through their remarkable service and stunning products.

    PURCHASE DATE: 05.26.2023
  • Julia Thornton
    August 23, 2023

    My experience with Rockford Collection Jewelry was exceptional. The ring I received perfectly matched my expectations, and Amritas assistance was invaluable. She promptly addressed my questions and kept me informed about my orders progress. As a first-time buyer, her proactive approach and support made me feel confident about my purchase. Highly recommended!

    PURCHASE DATE: 03.01.2023
  • James Smith
    August 22, 2023

    Rockford Collection provided me with an exceptional experience. Their website is comprehensive, offering detailed information and the best prices in the market. I contacted a representative by phone for a quick query post-order, and my ring arrived within a week. Even when I needed a resize, they promptly sent a shipping label, made the adjustment, and expedited the return, all without any cost. Based on my outstanding encounter, Rockford Collection is the only site I confidently recommend.

    PURCHASE DATE: 04.06.2023
  • Therese Cooley
    August 20, 2023

    I purchased a wedding ring from Rockford Collection for my husband, and he loves its unique design. The rings distinct style draws compliments everywhere he goes. During our recent Virgin Voyagers cruise, fellow passengers consistently praised his ring. Im pleased with my choice, as Rockford Collection offers an array of impressive styles, making it simple for me to select the perfect ring for my husband.

    PURCHASE DATE: 04.07.2023
  • Louella Santos
    August 18, 2023

    My experience with Rockford Collection Jewelry has been highly disappointing. I initially purchased a loose diamond from Ritani in July, and the process was seamless. Later, I reached out to Rockford Collection for a customized setting, but my attempts at communication were met with silence. Despite multiple emails and calls, I received no response to my inquiries about customization. Even after speaking with Sara, the situation did not improve. Renderings for a different ring were sent, and despite my prompt email to rectify the error, I still received no response. Sara promised a new rendering by the end of the day, but that too never materialized. Today, after making several calls, no one answered the phone. This ordeal has lasted almost 4 months, and its clear that my business is not valued. This type of unprofessionalism is truly disheartening and has made my overall experience with Rockford Collection Jewelry a terrible one.

    PURCHASE DATE: 01.31.2023
  • Deborah Holmes
    August 13, 2023

    Up until now, I never really considered the concept of mens jewelry. It seemed like a distant idea, with most mens rings being rather ordinary and lacking any distinctiveness. My perspective shifted when my wife surprised me on our wedding anniversary with a ring from Rockford Collection. To my astonishment, I was genuinely thrilled by the uniqueness and character of the ring.

    For the first time, I realized that mens rings could be more than just mundane accessories – they could embody individuality and personality. This eye-opening experience led me to explore further, and I purchased another ring, this time a signet ring, from their website.

    I appreciate the Rockford Collection for recognizing the importance of creating original and distinctive pieces for men. Their efforts in this direction are commendable. However, theres a slight blemish in my experience that prevents me from awarding a full 5 stars. The support service operator, unfortunately, wasnt able to provide competent answers to my inquiries. Despite this minor hiccup, the overall performance of the company and the uniqueness of its products remain commendable.

    PURCHASE DATE: 01.27.2023
  • samuel graham
    July 10, 2023
    Rockford Collection customer review

    Bought this ring as my wedding ring. The craftsmanship is amazing. Company is very customer focus. Would definitely recommend to anyone looking for a unique piece.

    PURCHASE DATE: 04.01.2023
  • jasmine
    July 10, 2023
    Rockford Collection customer review

    Honestly the ring is perfect. We needed it asap and they did it! I wish I would’ve bought my husband the ring with bigger yellow stones simply because we love it so much and it matches my ring perfectly. I highly recommend buying your mens jewelry from here because the quality is truly amazing. My pictures don’t do the ring any justice. It twinkles in the light beautifully!! My husband and I own a strip club/after hours club and almost every person who sees it makes a comment about his ring

    PURCHASE DATE: 10.02.2023

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