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  • Sarah Coleman
    September 2, 2023

    The engagement ring from Abe Mor is truly exquisite, and it brought immense joy to my fiancé. The diamonds elegance was truly captivating. Moreover, I was thoroughly impressed with the exceptional customer service provided by Abe Mor. Without a doubt, I would wholeheartedly recommend them to others seeking exquisite jewelry.

    PURCHASE DATE: 01.06.2023
  • Dianna Oliver
    August 31, 2023

    Although I had regarded Abe Mor Jewelry as a reliable store, my experience with a mothers ring shattered that impression. A stone fell out shortly after wearing it, prompting a repair visit. Additionally, a diamond ring I purchased from there experienced the same issue. While a replacement was provided, this occurrence has left me wary of wearing either piece. Its disheartening that the quality didnt meet expectations and has left me hesitant to enjoy the jewelry as intended.

    PURCHASE DATE: 04.11.2023
  • Alfreda Brock
    August 29, 2023

    I had hoped for more personable customer service considering the positive reviews, but my experience felt quite robotic and lacked warmth. After submitting my inquiry with all the necessary details, I received a message from Elliot. While I initially looked forward to it, the communication lacked personal touch. Despite agreeing with the offer and seeking further instructions, the response remained impersonal and lacked acknowledgment or greetings.

    PURCHASE DATE: 02.02.2023
  • Lula Lin
    August 27, 2023

    After reading some mixed reviews, I was initially concerned, but my experience with Abe Mor Jewelry has been quite positive. The delivery was swift, and I found the ring to be reasonably priced. The in-store pickup process was hassle-free, adding to my overall positive impression. Sharing my personal experience to contribute a more balanced perspective.

    PURCHASE DATE: 04.12.2023
  • Sheena Pratt
    August 25, 2023

    I had a wonderful experience with Abe Mor Jewelry. Although the stone on the ring I bought became loose twice, their customer service was outstanding. The first time, they tightened everything promptly. The second time, they identified a flaw in the design, fixed it for free, and had it inspected by a jeweler. The process was quick, and my wife was thrilled with the beautiful ring and stone. Highly recommended!

    PURCHASE DATE: 02.15.2023
  • Kelley Walters
    August 24, 2023

    My experience with Abe Mor Jewelry left me speechless. Matts expertise is truly exceptional. He patiently educated me about diamonds and skillfully guided me through the intricate variables to find the perfect balance for my budget. The range of stones is unparalleled, making them the go-to for unique diamonds. Plus, their prices are unbeatable, even against popular jewelry stores. Thank you, Matt and Abe Mors team, for transforming a stressful process into an informative, enjoyable, and affordable one.

    PURCHASE DATE: 03.22.2023
  • Mollie Moon
    August 22, 2023

    I had an exceptional experience with Abe Mor, especially Jan. As someone with limited jewelry knowledge, making a significant purchase was daunting. My goal was to find the perfect diamond ring for my wife, offering both quality and value. With a background in finding valuable assets, I thoroughly researched the market and identified the best sources for top-quality stones at great prices. I narrowed it down to three, including Abe Mor. While all were reputable, the standout factors were: 1. Abe Mors unmatched quality for the price and 2. Jans willingness to listen, provide options, and genuinely compare offerings. Jan was confident in her superior stone quality within my budget, which proved true. One competitor couldnt match their stone at the price. Start with Jan at Abe Mor, then challenge others to match their quality, service, and price – you wont find better. Thanks to Jan for being a rockstar!

    PURCHASE DATE: 05.30.2023
  • Brianna Bender
    August 20, 2023

    My experience with Zales has been an absolute nightmare. Not only did they fail to provide accurate information about a snowflake ring I purchased, but their customer service is also a mess. I initially bought the engagement ring, only to have Zales cancel the transaction after a week, blaming my bank. However, my bank confirmed Zales canceled it without explanation.

    I attempted another purchase, hoping for better luck, but Zales delayed the process even further. Eventually, I decided to try Kay Jewelers, and on the very same day, Zales shipped the engagement ring portion. Although it looked pretty, it had expected flaws.

    To my dismay, the wedding band arrived in terrible condition. Cheaply made with a noticeable “made in China” sticker, it didnt even fit properly with the engagement ring. For nearly $4k, I received a subpar piece that looks like it came from a toy machine. Zales hid my honest review, along with anything below 3 stars. My recommendation? Avoid Zales at all costs.

    PURCHASE DATE: 01.17.2023
  • Heather Wade
    August 19, 2023

    Our experience at Abe Mor today was incredibly disappointing. While seeking a repair for a necklace, Quynh, a salesperson, accused us of theft due to our lack of a receipt from a year ago. Despite our efforts to verify the purchase through customer service, Quynh remained skeptical and claimed we were providing false diamond numbers. Even after confirmation from customer service, she persisted in treating us as thieves, displaying a complete lack of professionalism and empathy. We had purchased a warranty for the necklace a year ago, which we proved to her, yet her behavior was disrespectful and accusatory throughout. We were left shocked by her behavior and the lack of an apology or resolution. Such conduct from an employee is entirely unacceptable and tarnishes the reputation of Abe Mor.

    PURCHASE DATE: 03.24.2023
  • Arlene Lozano
    August 17, 2023

    Abe Mor Jewelry is the ultimate place to sell your jewelry! After a disappointing experience with Worthy, I discovered Abe Mor and had a complete turnaround. Elliot at Abe Mor offered an impressively fair price for my wedding set – nearly double the low offer from Worthy. Whats more, I received my payment in a fraction of the time it took Worthy to even estimate my earnings after their fees and auction. Abe Mors exceptional service includes fast communication, insured and overnight shipping for both items and payment and outstanding customer support. I extend my gratitude to Christine, Elliot, and Eric for their top-notch assistance. Dont bother anywhere else – Abe Mor is the right choice.

    PURCHASE DATE: 02.24.2023
  • Rachael Scott
    August 13, 2023

    Selling my diamond through Abe Mor turned out to be far less smooth and stress-free than I had anticipated. My endeavor to embrace a minimalist lifestyle by parting ways with unnecessary possessions led me to the decision to sell one of my cherished pieces of jewelry. It was a choice driven by the recognition that retaining such items often results in more headaches and concerns than actual joy. With this motivation, I embarked on a thorough exploration of various avenues for selling a high-grade diamond, both in person and online.

    Amid my research, Abe Mor emerged as an option that appeared to be more competitively priced compared to others. However, the term “competitive” is used rather generously here, considering the overall lackluster offers I encountered during this frustrating process. While Abe Mor boasted a facade of openness, politeness, and honesty in their communications, the reality was much less appealing.

    To provide context, a local jewelry buyer in ABQ showed an insulting offer of 50% of the diamonds value., an online platform, followed suit with a slightly improved but still disappointing 55% offer, accompanied by the caveat of a lengthy waiting period before any actual transactions could take place. Another online wholesaler tantalized me with a promise of 70% off Abe Mors already lackluster offer.

    My interaction with Abe Mor underscored the disappointing trend in the diamond resale market. While they may have managed to be marginally less egregious than some of their counterparts, their offer was far from satisfactory. The diamond resale markets inclination to dramatically devalue precious items, coupled with the stark contrast between initial retail prices and resale values, was a bitter pill to swallow.

    In summary, my experience with Abe Mor left much to be desired. Despite their claims of being competitively priced and transparent, the overall experience was characterized by frustration, minimal gains, and a sobering reminder of the harsh realities of the diamond resale industry.

    PURCHASE DATE: 04.19.2023
  • Karen Jane
    August 12, 2023

    My experience dealing with Abe Mor Jewelry falls short of my initial expectations. While some positive aspects do stand out, the overall encounter left me with a sense of reservation. The communication and responsiveness displayed by the team were noteworthy, and their willingness to accommodate was appreciable to a certain extent. However, my perception of the entire process differs from the glowing account I had anticipated.

    Submitting our diamond and receiving a check within a week seemed promising, but the overall execution wasnt without its hiccups. Although each step was purportedly smooth and well-explained, there were moments of confusion and ambiguity that tarnished the overall experience. The notion of shipping a valuable item into the depths of the internet, while not unfamiliar, left me feeling uneasy.

    Despite their claim of offering a superior price compared to reputable consignment stores, I couldnt shake off the feeling that perhaps I had settled for less than I had hoped for. This sentiment was further compounded by the uncertainty inherent in the online transaction process. While I appreciate the reviews left by those who went before me, offering a sense of assurance, the outcome didnt entirely align with the praise they received.

    In hindsight, while there were certain positive aspects in dealing with Abe Mor, my overall assessment leaves me with a subdued sense of contentment. If theres a “next time,” I would approach the situation with greater caution and perhaps explore alternative avenues more thoroughly.

  • Jim Darsy
    July 2, 2023

    Very terrible experience. They promised me my shipment on Valentine’s Day. I did not receive it and then I called to see if they could make up for the issue. And the customer service agent was EXTREMELY rude, argumentative, and also continued to interrupt me to the point where I just decided to get off the phone because he would not help and kept speaking over top of me. Worst customer service ever. Do not recommend ordering from this company.

    PURCHASE DATE: 15.02.2023
  • Susanne Dane
    June 22, 2023

    Sold my diamond to them and the process was seamless. Think I got a good price for a used diamond. Would use again and recommend to friends and family.

    PURCHASE DATE: 22.06.2023
  • Colleen Clark
    January 3, 2019

    I guess, I was expecting a little better customer service based on the reviews here. My experience was very robotic with like no warmth at all. I submitted my inquiry online with pictures, certificate, etc. Received a message from manager, which I was excited about and he provided me with an estimated offer. I responded back, agreed with the initial offer, I asked for further instructions, and thanked him. The response I received back was like I said very robotic, no greeting, no acknowledgment. So I sent my diamond, and when they received it I got a call from I think another person, our connection was bad. Same vibe, straight to business, got a much lower offer after they reviewed the ring and said IGI graded it too high or something. Ok bummer but all good, I havent gone to anyone else prior to Abe and from what everyone said theyre pretty fair. Sent copy of my ID, and they sent a check.

    PURCHASE DATE: 11.12.2018

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