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  • Kirk Hager
    November 24, 2023

    BEWARE: Take extreme caution and do not purchase from Swetelove Jewelry. Their customer service department is horrible, they will occasionally respond to you as a means to delay any real and reasonable resolution to concerns or quality issues. I have had a terrible experience with them and because they are located in China you are powerless to have them be accountable to resolve any issues you many have with your purchase. There is to much detail to summarize my experience but I have contacted my credit card company, a US Federal Department, and I’m writing this review as my means to alert you, the consumer, to stay away from Swetelove Jewelry. I have offered them time and suggested resolution to my issue with them and they have not responded to me since my suggestion of resolution. I also told them the steps I would take if I did not hear back from them – so this review and my further actions will not be a surprise to them.
    Kirk Hager
    Order# 1200728

  • Addie Cordova
    September 2, 2023

    I bought a ring for $100 from Swetelove Jewelry, but the entire experience left me quite dissatisfied. Firstly, it took more than three weeks to receive the ring. Upon inspection, the quality of the ring was disappointing. The placement of some jewels seemed off, and the colors appeared distorted. In general, the ring didnt meet my expectations in terms of quality and sparkle. I even compared it to a $20 ring my husband got at Ross, which looked better in terms of sparkle. I feel let down by the quality and wont be making any future purchases from this brand. It seems like their advertisements dont quite live up to the reality.

    PURCHASE DATE: 04.06.2023
  • Doris Price
    August 30, 2023

    Adore this jewelry website! Their customer service via WhatsApp is amazing. They helped me transform the appearance of a ring I purchased. I own several pieces from them, and the quality is exceptional. These jewels endure my daily routines, including bathing, without fading or losing their shine. Highly impressed!

    PURCHASE DATE: 01.06.2023
  • Beverly Zimmerman
    August 29, 2023

    Swetelove Jewelry surprised me with its well-crafted costume pieces. The wait for my ordered ring was quite long, possibly due to pandemic disruptions. Compared to similar sites, Swetelove stands out for its quality and affordability. The ring is sturdy and garners compliments, often mistaken for real gems. Resizing is needed, but overall, Im content. Swetelove outshines other stores where outcomes vary. A plastic “emerald” from another store versus Sweteloves sparkly “sapphire” is a prime example. The metal quality here is superior too. However, Im cautious about the jewelrys care instructions, as they seem stringent. Despite this, my experience suggests starting with one piece to test durability. Enjoy the sparkle!

    PURCHASE DATE: 05.23.2023
  • Vicki Russo
    August 27, 2023

    Although I bought 3 items without checking reviews, I grew concerned when they didnt arrive as promptly as advertised. After reading some negative feedback, I was worried. However, despite the 30-day delivery time instead of the promised 15, I found it was well worth the wait. The blue sapphire rings and earrings I received are stunning! Even a friend who works at a jewelry store couldnt distinguish them from genuine pieces. The quality exceeded my expectations.

    PURCHASE DATE: 03.10.2023
  • Susan Hopkins
    August 25, 2023

    Im Susan Hopkins, and I admit I was a bit impatient with Swetelove due to the month-long wait for my ring. However, I must express my gratitude to the person who worked on my ring, as the craftsmanship is truly exceptional. Im delighted with the result and eagerly await my necklace, earrings, and bracelet. Sweteloves work has impressed me, and I foresee more purchases in the future.

    PURCHASE DATE: 02.17.2023
  • Molly Robertson
    August 24, 2023

    Im amazed by the stunning beauty of the replacement ring I received from Swetelove Jewelry. After experiencing an issue with the stone falling off my initial order, they promptly sent me a new and elegant ring, only requiring shipping fees. Their customer service is truly exceptional, offering quick responses and valuable information. Swetelove Jewelrys commitment to quality shines through in their exquisite pieces. Its evident that their jewelry is of the highest caliber and exudes elegance.

    PURCHASE DATE: 02.17.2023
  • Dona Barnes
    August 22, 2023

    I am truly amazed by the stunning creation of Swetelove Jewelry! After my first order experienced a stone falling off, they provided me with a replacement ring that is simply breathtaking and elegant. Whats more, their customer service is exceptional – quick to respond and provide valuable information. Swetelove Jewelry proves to be top-notch in authenticity and elegance!

    PURCHASE DATE: 01.17.2023
  • Toby Donovan
    August 20, 2023

    My experience with Swetelove Jewelry was highly disappointing. The Army ring I ordered turned out to be of poor quality as the black finish quickly faded, revealing a tarnished material that stained my finger. Despite being advertised as stainless steel, the rings quality was questionable. The delivery process was equally frustrating, taking almost two months to arrive. Multiple emails to customer service yielded courteous but unhelpful responses. Their promise of a free necklace to compensate for the delayed shipping was not fulfilled. This experience was a waste of time and money, and I caution others to steer clear of this brand.

    PURCHASE DATE: 03.15.2023
  • Cindy Henson
    August 18, 2023

    My experience with Swetelove Jewelry has been incredibly disappointing. I placed an order for a sterling silver ring (#1200446452) in early December, opting for express shipping. However, the ring did not arrive until well into January. Upon receiving it, I noticed the ring felt unusually light, almost like plastic. To verify its authenticity, I consulted two jewelers who both confirmed my suspicions: the ring is not made of silver.

    Seeking a refund, I contacted Swetelove, only to be met with attempts to offer me $10 and then $15 to keep the fraudulent item. This is after I had spent over $130 on the order. Refusing these offers, I demanded a proper refund, but now the company has stopped responding altogether. This pattern of behavior is consistent with other reviews Ive seen. Swetelove seems to be running a scam. I wont give up, and Im considering reaching out to US Customs to protect fellow consumers from falling victim to this deceitful company.

    PURCHASE DATE: 02.17.2023
  • Chrystal Dorsey
    August 17, 2023

    I bought a custom mens bold ring from Swetelove Jewelry for $180. Unfortunately, I encountered several issues. Initially, they sent a size 10 1/2 instead of the requested size 10. They offered a partial refund of $30 for this mistake. Additionally, their website advertised “Sapphires” for the stones, but I received CZs (zircons) instead, with no mention of this substitution on their site. Despite multiple requests, they declined to provide a written certificate stating the total carat weight of the ring. This experience left me dissatisfied and questioning their transparency.

    PURCHASE DATE: 04.28.2023
  • Tamera Morris
    August 13, 2023

    My rating for Swetelove Jewelry stands at 3 stars, influenced by a mix of positive and negative factors. Starting with the positives, the quality of their products and the packaging they offer are impressive. However, some areas need improvement. One of the major drawbacks is the processing time, which I find to be unreasonably long. While I understand that jewelry requires time for sizing and other adjustments, waiting for about 2 weeks with no update on my order ID is frustrating.

    In an age of instant information, it would be beneficial for customers to have a clear way of tracking the progress of their orders. Currently, the lack of transparency in this regard can lead to uncertainty and dissatisfaction.

    Furthermore, the pricing of Swetelove Jewelrys products seems a bit high, especially considering the items are made of sterling silver. Although the quality of the jewelry is superior to standard silver pieces, the cost might be a deterring factor for some potential customers.

    While I acknowledge that the quality is a step above ordinary silver rings, Im left contemplating the value proposition. Despite the good quality and packaging, the prolonged processing time and relatively high prices for sterling silver make me hesitate to consider future purchases from Swetelove Jewelry. Even opting for rush delivery in the past did not result in a faster turnaround, further dampening my overall experience.

    PURCHASE DATE: 03.24.2023
  • Wivinah D.
    July 9, 2023

    My, my, really WOW! Such beautiful, dazzling creation! I got my gorgeous, elegant replacement ring from Swetelove when my stone fell off on my first order and only had to pay shipping fees. This time Swetelove made sure that the stone wont fall off again. Their customer service is superb with quick response and good information. Swetelove jewellery is authentically first rate and elegant!

    PURCHASE DATE: 06.07.2023
  • Deb Thomas
    June 15, 2023

    This company and style, absolutely amazing and so professional you have a problem they get back to you immediately. They are a wonderful company to deal with and their products are second to none the most beautiful,jewellery

    PURCHASE DATE: 13.06.2023
  • Dannie Stewart
    May 27, 2023

    I would have gave you a six star but last month you guys sent me a Ring that wasn’t completed. I appreciate you returning $40 on that product. I’m still not satisfied, but if the ring is not completed, but I agreed to except it the way it was the only reason I ordered this ring because of the chink and the inside barons so from now on do not send me anything that’s not completed. Thank you.

    PURCHASE DATE: 08.04.2023

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