Share your experience with us

  • Christine Calhoun
    September 1, 2023

    Tianna provided outstanding assistance today. I had a multitude of questions, and she addressed them all thoroughly. When it came to a specific query about switching the 18″ chain to a 16″ one in platinum, she handled it exceptionally well. She assured me that she would convey the request to her team, who would subsequently contact me with a solution. In addition to her extensive knowledge of Ritani jewelry, she displayed kindness, a positive attitude, and a warm personality throughout our interaction. Tianna excels at her job and undoubtedly contributes significantly to Roma Designers excellence!

    PURCHASE DATE: 01.06.2023
  • Karin Juarez
    August 30, 2023

    I found the Roma Designer Jewelry website a bit challenging to navigate, especially when trying to search for individual diamonds. Unfortunately, the link provided in the email after my diamond purchase didnt work, preventing me from verifying the specific diamond I bought. Nonetheless, I appreciate the competitive pricing and the swift and helpful email communication.

    PURCHASE DATE: 01.12.2023
  • Doreen Kline
    August 28, 2023

    Exceptional customer service, user-friendly website, and a remarkable variety of products. The shopping experience was delightful, and Im eagerly anticipating the arrival of the diamond. Amritas assistance was outstanding and made the process smooth. Online shopping is made easy, quality is top-notch, and shipping is speedy. Overall, a fantastic experience with Roma Designer Jewelry.

    PURCHASE DATE: 01.10.2023
  • Annie Daniel
    August 27, 2023

    The team at Roma Designer Jewelry is truly outstanding! Ive had the pleasure of working with two different consultants for separate purchases, and both experiences were exceptional. From start to finish, the process was top-notch. Ive enthusiastically recommended Roma Designer Jewelry to my friends for their excellent service and the great value they offer on diamond purchases.

    PURCHASE DATE: 02.06.2023
  • Gale Vega
    August 25, 2023

    My experience with Roma Designer Jewelry was marked by their proactive approach. Though the diamond I initially selected was no longer available, their prompt response introduced me to a comparable option. Surprisingly, the substitute diamond held a higher price, yet they maintained the original cost I had chosen. Their customer service was truly commendable, reflecting their commitment to satisfaction.

    PURCHASE DATE: 01.11.2023
  • Elena Macias
    August 23, 2023

    Our experience with Roma Designer Jewelry was stunning. The brilliance, clarity, and sparkle of the pieces we chose left us amazed and delighted. Our journey began four years ago with an engagement ring from another source, but it was at Lisa & Eddies that we found the perfect matching wedding band. Despite exploring other options, we found ourselves returning to them multiple times because their offerings were unparalleled. They even enhanced the look of my original engagement ring, making it shine even brighter than before. If youre in search of exceptional jewelry, I highly recommend checking out Roma Designer Jewelry – you wont be disappointed.

    PURCHASE DATE: 04.19.2023
  • Hilda Leach
    August 22, 2023

    Roma Designer Jewelry stands out for its exceptional jewelry quality in LAs diamond district. Prices are reasonable and their customer service is exceptional. Once, I encountered an issue with a cross due to design flaws, and they promptly replaced it with a variety of alternatives. Over a decade of patronage, their honesty and commitment have impressed me. Recently, my wife and I acquired new wedding rings, and as always, I am pleased with the fair pricing and our purchase. Roma Designer Jewelry is a trustworthy establishment striving for integrity in their business.

    PURCHASE DATE: 05.23.2023
  • Ruby Mathis
    August 20, 2023

    Caution is advised when dealing with Roma Designer Jewelry. Despite investing in an expensive ring and being assured of superior quality, I encountered disappointment. After minimal wear, a significant diamond detached from the ring. Despite evidence of faulty craftsmanship, the jeweler evaded responsibility, displaying a lack of integrity. The focus appears to be solely on sales, with a disregard for product integrity and customer satisfaction. The experience revealed misleading tactics, emphasizing the need to approach transactions with skepticism.

    PURCHASE DATE: 05.08.2023
  • Jewel Spencer
    August 18, 2023

    My experience with Roma Designer Jewelry has been quite disappointing. The item I purchased was difficult to adjust, as the ball didnt slide smoothly. When attempting to adjust it a second time, the piece broke! This was a huge letdown, and I regretted making the purchase. The issue lies with the fragile o-ring that connects the end ball, and if it breaks off, the chain becomes unusable. Despite my efforts to contact customer service, I have yet to receive a replacement. This is particularly frustrating since Ive bought multiple items from Roma, including pendants for gifts and various chains. Sadly, I wont be considering Roma for any future purchases due to this poor experience.

    PURCHASE DATE: 04.10.2023
  • Shana Harvey
    August 16, 2023

    I had a very disappointing experience at Roma Designer Jewelry. Last weekend, we found wedding rings we liked but were required to pay the entire sizing cost upfront. When we returned to make the purchase, we waited as she assisted other customers. Despite acknowledging us and assuring us shed help us soon, we were left waiting. Another employee, possibly the owner, asked if we were helped and she confirmed without attending to us. After waiting around 20 minutes, she abandoned us to assist newcomers interested in a ring in the window. It seemed she prioritized them, assuming they were bigger spenders. Ironically, they intended to spend only $1000, while we were prepared to spend more. I chose to pay slightly more at DJ Jewelers across the street, where I received both the desired items and friendly service. Sometimes paying a bit more is worthwhile for a positive experience.

    PURCHASE DATE: 03.30.2023
  • Stella Mccoy
    August 13, 2023

    Im quite disappointed with my recent experience with Roma Designer Jewelry. I had been eagerly anticipating the arrival of two necklaces – one in gold and the other in silver. However, upon receiving them, my excitement quickly turned to dismay.

    The gold necklace didnt match the color of my genuine gold jewelry; its shade of gold was too yellow and seemed unnaturally shiny, giving it an artificial appearance. Additionally, the pendant turned out to be larger than I expected, and this oversight on my part further contributed to the disappointment.

    The silver necklace suffered from similar issues. The silver tone was too shiny and not quite what I had in mind. Just like the gold pendant, the size of the pendant on the silver necklace was also too big for my liking. Its worth noting that many people wouldnt typically wear a pendant thats as large as a real diamond, making it appear less authentic.

    Amidst these letdowns, I do appreciate the adjustable chain feature, which is a small silver lining to an otherwise unsatisfactory experience. Overall, I find myself quite bummed with the outcome, as the necklaces didnt match my expectations in terms of color, shine, and pendant size.

    PURCHASE DATE: 02.25.2023
  • Veronica Anny
    June 10, 2023

    Here are the wedding photos of our beautiful wedding, the engagement ring is from Roma Design Jewelers!
    There was so much careful thought going into choosing the ring, the relationship theyve built with my family over the years was absolutely a special part of this stage in our life. We love the owners, theyve served my parents well and for so many years! God bless this business!

    PURCHASE DATE: 10.06.2023
  • Elenor D.
    May 13, 2023

    Lisa and Eddie are truly wonderful. Bought the most beautiful eternity band from them this week. Shopped around the price for similar quality diamond bands, and no one could beat the ring at Romas Design. Extremely friendly and kind owners. You will have a very pleasant experience and love your ring!

    PURCHASE DATE: 13.05.2023

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