Jared
Jared Jewelers is a respectable stocker and supplier of jewelry. Accessible luxury jewelry brand Jared caters to customers who want to express their love and emotions with diamond and fine jewelry. Jared, the largest jewelry chain store operation in the United States. Read Jared customers trusted ratings & reviews.
Website: https://jared.comAddress: 375 Ghent Rd, Akron, OH 44333, USA
Dianna Patton
Initially, I had reservations about making a substantial jewelry purchase without being able to physically inspect the ring. However, the entire experience with Jared turned out to be fantastic. From the moment I started selecting the band to explore detailed 3D views of the diamond, interacting with their knowledgeable customer service and gemologists, to the seamless shipping and receiving of the ring – it was all exceptional. The communication throughout the process was great, putting my worries to rest.
Sonya Duarte
The rings are stunning and comfortable, although slightly thinner than anticipated. We needed a resize, and the process was surprisingly swift. Planning is key—dont wait till the last minute for your wedding bands; allow a few months to ensure everything is perfect.
Blanche Cochran
Jareds store in Paramus, NJ offers an impressive range of watches and jewelry, all showcased in a stunning environment. Rennie and Rita, the staff I interacted with, provided exceptional customer service. Their extensive knowledge of different product lines was evident, and Rennies expertise as a jeweler was remarkable. He attentively listened to my preferences while I shopped. The experience was so positive that Im eager to return for future purchases.
Miriam Watts
To commemorate my 30th wedding anniversary, I upgraded with three rings from Jared. The process was fantastic. Im thrilled with my lab-grown diamonds, especially the assistance from Lorraine. Jared is highly recommended – they ensure correctness and affordability. Looking forward to my next order with them.
Tonia Heath
Initially skeptical about purchasing diamonds online, I took a chance with Jared Jewelers, and Im delighted with the outcome. The ring, a 1cttw cushion cut VS1 half eternity in 14k, exceeded my expectations. The stones are brilliantly bright and sparkly, just as I had hoped. I even had it appraised at a high-end local jewelry store for $4,500, while I paid only $2,800 (utilizing the wire transfer option to avoid CC fees). I had it soldered to our original wedding bands, and it looks perfect. For my future jewelry needs, Jared will be my top choice. Both myself and my partner are extremely satisfied.
Tisha Daniel
Jared Jewelrys customer support, led by the helpful Melissa, went above and beyond to assist us with our order. The earrings and diamonds are impressive in appearance. The only minor issue is the slightly small earring backs, but thats a simple fix. I wholeheartedly recommend their services.
Jaclyn Berry
I recently visited the Jared store in Cary, NC with my mom to get a necklace presentation box. She was gifting her granddaughter a heart-shaped diamond pendant for her college graduation. Brandon, our salesman, went above and beyond. He not only provided the box but also cleaned and packaged the necklace beautifully. He even offered to clean the rings we were wearing, leaving them sparkling. Despite not making a purchase that day, Brandons exceptional service stood out. Many thanks to him for taking care of us with such attentiveness and kindness.
Vicki Peterson
Our family journeyed from Austin to Jareds in Edina, MN for a special 10-year anniversary ring. Joseph Azmi, the GM, made it an unforgettable experience. He effortlessly engaged all of us, especially our daughter, and patiently explored various options until we found the perfect ring. Josephs expertise and warmth were exceptional, and he truly elevated our visit. We look forward to returning for more jewelry endeavors in the future.
Lillie Bryan
My jewelry-buying experience at Jared was highly disappointing. The diamond quality turned out to be subpar, losing its shine within a month. The customer service was abysmal, even when I spoke to the General Manager, who displayed rudeness. This negative encounter with the GM reflects poorly on the overall service and quality of the products. Unfortunately, my significant investment turned into a regrettable decision.
Glenda Holder
Jared Jewelrys service was disappointing on multiple fronts. Firstly, they mishandled the wedding band sizing, altering our rings incorrectly. Secondly, our engagement ring purchase was marred by deceptive practices regarding diamond specifications and reluctance to honor price matching even within the Jared chain. Their lack of expertise in diamond details was evident. The Palm Beach Gardens branch seemed solely focused on making sales, akin to pushy car salesmen. This experience left us disheartened and frustrated. I strongly advise staying away from this branch as it tarnished what should have been a special experience.
Vicki Gross
I made an online purchase of a valuable necklace as a first-time customer from Jared. My experience with their customer service was incredibly frustrating. Not only did I never receive the necklace I ordered, but I also didnt get a refund. To make matters worse, it turns out they shipped the necklace to a different state from where I am located. This ordeal has left me highly dissatisfied, and I have decided that I wont be making any future purchases from Jared. Their customer service responses often felt evasive, and I even encountered instances where my calls were abruptly ended.
Vilma Williamson
My experience with Jared Jewelry involved purchasing a ring that unfortunately turned out to be too small. Consequently, I decided to return it. The situation took an unsettling turn when I received an email from Jared, asserting that the package I sent back was empty. This unexpected claim left me perplexed and frustrated. The emails lack of a logo, address, or phone number only fueled my skepticism.
I took the initiative to verify the credibility of Jared Jewelry by searching for reviews on Trustpilot. To my dismay, I discovered a multitude of negative reviews, indicating a recurring pattern of dissatisfaction among customers. My regret intensified as I realized that these testimonials could have guided my decision to shop elsewhere before making my purchase.
As it stands, the situation has boiled down to a dispute between Jared Jewelry and me. With my assertion that the ring was indeed included in the returned package, and their counterclaim of an empty box, the matter remains unresolved. The looming concern is the fate of my $800 investment – a sum that may likely slip through my fingers.
My journey with Jared Jewelry highlights the importance of thorough research before making significant purchases. The lack of transparency in their communication and the discovery of a plethora of negative reviews have left me grappling with the possibility of never recovering my funds. My takeaway from this experience underscores the significance of informed consumer decisions and the potential pitfalls of disregarding warning signs from fellow customers.
Courtney Sil
After 5 months of wearing my engagement ring from Jared, my DIAMOND FELL OUT OF MY RING in a restaurant bathroom. I am so fortunate I heard it hit the ground and have my diamond, but this should have never happened. More and more reviews we’ve read now that this has happened, we’ve learned that their factory is in China and this is a common occurrence for their jewelry. I have a platinum band and 4 prongs. For peace of mind, do not purchase one of your most important pieces of jewelry from them because the quality is horrible.
Kathryn Lyle
Bought a priceless necklace online, first time customer. Had a horrible time with customer service. Never did receive my necklace, nor have I received my money back. Turns out they sent it to a different state that I’m in. Very unhappy and I will never again by from Jared. When I called customer service, there’s always a way and then I get hung up on.
Michael Thomma
Bought a Mothers Marquise-Cut 5 gemstone ring for anniversary Sept 2022. By Feb 2023 2 of the stones had fallen out. Contacted Jared support in May to finally get it fixed, being told because I did not bring it in for 6 month “inspection” it would cost money to repair. Waste of $700. Need to bring it into a physical store for a 30 min inspection just to be told how much it will cost me. Dont waste your time or money, find a jeweler who will stand behind their products and make things right when they fail so quickly.